Runlist Support
Get help with Runlist — Play Audio In Order.
Contact support
The best way to report a problem is Settings → Contact Support in Runlist. The app prepares an email with a fresh redacted diagnostic journal attached; nothing is sent until you review and send it.
You can also email support@kalari.app. Include what happened, what you expected, your Runlist version, and your iOS version. Do not attach audio unless support specifically asks for it and you have the right to share it.
Before contacting us
- Imported files are copied into Runlist. Deleting an app-managed copy does not delete the original in Files.
- Transfer from Computer works only while its screen is open and both devices are on the same trusted private network.
- A list stops after its final item and returns to the list; Runlist does not add recommendations.
- Purchases are processed by Apple. Use Restore Purchases in Runlist before reporting a missing Lifetime Unlock.
Privacy
Runlist has no account, advertising, third-party analytics, or automatic diagnostic upload. Read the Runlist Privacy Policy.